Privacy Policy

1. Information We Collect

We may collect personal information when you voluntarily submit it through enquiry forms, lead forms, brochure downloads, counselling requests, callback forms, WhatsApp forms, email communication, or campaign landing pages. The information may include:

• Your name
• Mobile number
• Email address
• City or location
• Education qualification
• Work experience
• Preferred course or programme
• Programme category of interest
• Admission timeline
• Communication preferences
• Information shared during counselling calls or messages

We may also collect non-personal and technical information such as browser type, device type, IP address, pages visited, time spent on the website, referral source, campaign source, and user interaction data. This helps us improve website performance, user experience, content quality, and marketing effectiveness.

2. How We Use Your Information

We use your information to help you discover suitable IIM courses and management programmes based on your interests, eligibility, career goals, and preferred learning format. Your information may be used for the following purposes:

• To respond to your enquiry
• To provide counselling support
• To share programme information
• To send brochure, fee, eligibility, admission, and course details
• To help you compare relevant IIM programmes
• To connect you with authorised admission or programme support teams
• To send updates about application deadlines, batches, webinars, or counselling sessions
• To improve our website, content, advertising, and user experience
• To analyse campaign performance and lead quality
• To prevent misuse, spam, fraud, or unauthorised activity
• To comply with applicable legal and regulatory requirements

We do not sell your personal information to unrelated third parties. Your data is used only for education-related communication, counselling, service improvement, and legitimate business purposes connected with IIM Courses.

3. Education Counselling and Communication

When you submit your details on IIM Courses, you may receive communication through phone calls, WhatsApp, SMS, email, or other digital channels. These communications may include course suggestions, admission guidance, counselling support, fee information, eligibility details, webinar invitations, application assistance, and follow-up reminders.

Our aim is to provide helpful and relevant information so that you can make an informed decision about IIM programmes and management education options.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Information may be shared with trusted internal teams, authorised counsellors, technology partners, marketing platforms, analytics providers, CRM systems, communication tools, or education partners only when required to provide our services or respond to your enquiry.

Your information may be shared in the following cases:

• With counsellors for admission guidance
• With authorised programme teams for relevant course information
• With technology providers that support website, CRM, analytics, communication, or security
• With advertising platforms for campaign measurement and remarketing, where applicable
• With legal or regulatory authorities if required under applicable law

We take reasonable steps to ensure that third parties handling your information follow appropriate confidentiality and data protection practices.

5. Cookies and Tracking Technologies

IIM Courses may use cookies, pixels, analytics tools, and similar technologies to understand website behaviour, improve user experience, measure campaign performance, and show relevant advertisements.

• Understand which pages users visit and which courses are searched
• Analyse how users interact with our website
• Determine what information may be useful to them
• Improve content, navigation, speed, and overall service quality

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Advertising and Remarketing

We may use advertising platforms such as Google, Meta, LinkedIn, or other digital channels to promote IIM Courses and relevant education-related services. These platforms may use cookies, pixels, or similar technologies to measure ad performance, understand user behaviour, and show relevant ads.

Remarketing may be used to show course-related information to users who have previously visited our website or interacted with our content. This helps us provide more relevant programme information instead of generic advertising.

7. Data Security

We take reasonable security measures to protect your personal information from unauthorised access, misuse, loss, alteration, disclosure, or destruction. These measures may include:

• Access controls and secure systems
• Restricted data access
• Internal process controls
• Technology safeguards
• Responsible data handling practices

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, provide counselling support, manage enquiries, improve services, meet business requirements, resolve disputes, comply with legal obligations, or maintain records.

If your information is no longer required, we may delete, anonymise, or securely archive it in accordance with our internal data handling practices.

9. Your Rights and Choices

Depending on applicable law, you may have the right to request access, correction, update, deletion, or withdrawal of consent regarding your personal information. You may contact us if you want to:

• Know what personal information we hold about you
• Correct inaccurate or outdated information
• Request deletion of your information
• Withdraw consent for promotional communication
• Opt out of marketing messages
• Raise a privacy-related concern

We will review such requests and respond in accordance with applicable laws and operational requirements.

10. Third-Party Links

Our website may contain links to third-party websites, IIM programme pages, partner platforms, payment pages, webinar platforms, or external resources. We are not responsible for the privacy practices, content, policies, or security of third-party websites.

We recommend that you read the privacy policy of any external website before sharing your personal information.

11. Children's Privacy

IIM Courses is intended for students, graduates, working professionals, executives, and adult learners exploring management education. We do not knowingly collect personal information from children below the legally permitted age without appropriate consent.

If we become aware that such information has been collected without proper consent, we will take reasonable steps to delete it.

12. Accuracy of Information

We aim to keep programme-related information accurate and updated. However, course fees, eligibility, admission criteria, dates, curriculum, placement information, and other details may change from time to time based on the respective institution or programme provider.

Users are advised to verify final details from official programme sources before making any admission or payment decision.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data handling practices.

Any updates will be posted on this page with a revised effective date. We encourage users to review this page periodically to stay informed about how we protect their information.

14. Our Privacy Commitment

At IIM Courses, we believe that trust is the foundation of every learner relationship. Whether you are exploring an Executive MBA, Online MBA, certificate programme, management course, or career-focused IIM programme, your information deserves to be handled with care, clarity, and responsibility.

We are committed to using your data only to guide, support, and improve your education journey.